Privacy Policy

At Virtual Assistants for USA S.A. de C.V. (doing business as "VAs4USA," "we," "our," or "us"), we respect your privacy and are committed to protecting the personal and corporate information you share with us. We are a legally registered company operating in San Salvador, El Salvador.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our virtual assistant services.

1. Information We Collect

We may collect information in the following ways:

• Information You Provide: When you request a quote, schedule a consultation via Microsoft Bookings, or communicate with us via email (using our Microsoft Office 365 infrastructure) or phone. This includes your name, email, phone number, and agency details.
• Automated Tracking Technologies: As you navigate our site, we use tools like Google Analytics and Google Tag Manager to collect data about your device, browsing actions, and patterns. This helps us understand website traffic and improve user experience.
• Marketing and Advertising: We use Google Ads and the Facebook Pixel to measure the effectiveness of our advertising campaigns and to deliver targeted advertisements to users who have previously visited our site.

2. How We Use Your Information

We use the information we collect primarily to provide and improve our services, specifically to:

• Process requests, schedule consultations, and manage your account.
• Securely handle administrative tasks and communications via Microsoft Office 365.
• Analyze website usage through Google Analytics to optimize our digital presence.
• Deliver relevant advertising through Google Ads and Facebook, and measure campaign performance.

3. Data Security and Confidentiality

As an agency providing support to the U.S. insurance industry, data security is our top priority. Our entire administrative operation runs on Microsoft Office 365, leveraging its enterprise-grade security, encryption, and compliance standards.

Internally, our Virtual Assistants operate under strict Non-Disclosure Agreements (NDAs) and structured workflows to ensure your agency's data remains fully confidential and protected.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your information only with trusted third-party service providers that facilitate our operations:

• Infrastructure Providers: Microsoft (for Office 365 and Bookings).
• Analytics & Marketing Providers: Google (Analytics, Tag Manager, Ads) and Meta/Facebook (Pixel) for tracking and advertising purposes.

5. Your Choices and Tracking Opt-Out

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. You can also opt-out of targeted advertising by visiting the Google Ad Settings or adjusting your Facebook Ad Preferences.

6. International Operations

VAs4USA is registered with the Centro Nacional de Registros (CNR) and the Ministerio de Hacienda in El Salvador. While we exclusively serve clients in the United States, your data is processed and stored using cloud infrastructure (like Microsoft and Google) that may transfer data globally. We adhere to industry-standard data protection protocols regardless of where the data is processed.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: